What we do
Frequesntly Asked Questions
PRODUCT INFORMATION
1. What grade are your peptides?
2. How should I store my peptides?
3. Are your products tested for quality?
4. What is the intended use of these peptides?
1. What grade are your peptides?
What grade are your peptides?
Our peptides are physician use only grade with 99%+ purity and are free of heavy metals and other contaminants. We only work with the world’s finest manufacturers to guarantee quality, and we 3rd-party-lab test our products regularly to maintain our high standards.
Note: These products are intended for physician use only and require proper medical supervision.
2. How should I store my peptides?
How should I store my peptides?
Proper storage is crucial for maintaining peptide integrity:
- Before reconstitution: Store lyophilized peptides in a cool, dry place away from direct sunlight
- After reconstitution: Store in refrigerated conditions (2-8°C)
- Shelf life: Reconstituted peptides will last a minimum of 4 weeks under proper refrigerated storage conditions
3. Are your products tested for quality?
Are your products tested for quality?
Yes, absolutely. We maintain the highest quality standards through:
- Partnership with world-class manufacturers
- Regular 3rd-party laboratory testing
- 99%+ purity guarantee
- Heavy metal and contamination screening
- Batch-to-batch consistency verification
4. What is the intended use of these peptides?
What is the intended use of these peptides?
Our peptides are manufactured to pharmaceutical standards and require appropriate medical supervision for safe and effective use.
Note: These products are for physician use only and are intended for qualified medical professionals who understand proper handling, dosing, and administration protocols.
ORDERS & SHIPPING
5. What grade are your peptides?
6. How long does it take to recieve my order?
7. Do I get a tracking number?
8. Where do you ship to?
9. Are packages sent securely and discreetly?
10. Does your shipping method protect the peptides?
5. What grade are your peptides?
Where do you ship from?
We ship our US orders from our warehouse in Florida, ensuring fast domestic delivery and eliminating customs delays.
6. How long does it take to recieve my order?
How long does it take to receive my order?
All orders are dispatched within 24 business hours of payment confirmation. Typically orders take 1-5 business days to arrive depending on your location within the shipping areas we serve.
7. Do I get a tracking number?
Do I get a tracking number?
Yes, all orders are sent with a tracking number so you can monitor your shipment’s progress from our facility to your door.
8. Where do you ship to?
Where do you ship to?
We currently ship to:
- United States (all 50 states)
9. Are packages sent securely and discreetly?
Are packages sent securely and discreetly?
Yes, all packages are sent to ensure the safety and privacy of your order. We use discrete packaging that protects both your privacy and the integrity of the products during transit.
10. Does your shipping method protect the peptides?
Does your shipping method protect the peptides?
Absolutely. All our peptides are sent lyophilized (freeze-dried) and kept away from direct sunlight during shipping to guarantee the efficacy and stability of the products upon arrival.
PAYMENT & RETURNST
11. What payment methods do you accept?
12. Do you offer refunds?
13. What happens if my order doesn't arrive?
11. What payment methods do you accept?
What payment methods do you accept?
For US customers, we accept:
- Credit and debit card payments
- ACH bank transfers
All payments are processed securely through encrypted channels.
12. Do you offer refunds?
Do you offer refunds?
Due to the specialized nature of our physician-grade products and related regulations, returns are not permitted once orders have been shipped. However, in the unlikely event your product doesn’t arrive or
arrives damaged, we offer a 100% reship guarantee.
13. What happens if my order doesn't arrive?
What happens if my order doesn’t arrive?
In the unlikely case your order doesn’t arrive, we offer a full reship of your order. Since we ship all US orders domestically, there is minimal risk of customs issues or delays.
Note: If your tracking number indicates that your item has been delivered to your address, we are unable to send out replacement shipments for missing packages.
PROFESSIONAL USE GUIDELINES
14. Who can order these products?
15. Do you provide dosing or administration guidance?
14. Who can order these products?
Who can order these products?
Our peptides are manufactured to pharmaceutical standards and should only be used by healthcare providers who understand:
- Proper handling and storage protocols
- Appropriate dosing guidelines
- Safe administration methods
- Potential contraindications and interactions
Note: These products are intended for qualified medical professionals and require proper medical supervision.
15. Do you provide dosing or administration guidance?
Do you provide dosing or administration guidance?
We provide general product information and specifications, but dosing and administration protocols should be determined by qualified healthcare professionals based on individual patient needs and clinical guidelines.
Always consult current medical literature and professional guidelines when determining appropriate use protocols.